Warranty Coverage
Myron Mixon Smokers guarantees that their products will be free from defects in materials and workmanship for two years from the date of delivery. Mechanical components such as burners, valves, regulators, extraction fans, control panels, motors, bearings and gearboxes are covered under the manufacturer's vendor warranty for one year for parts and labor. The company's obligation is limited to repair or replacement of defective parts at their discretion, provided the product is returned with transportation charges prepaid and deemed defective upon inspection. To start the process, click here.
Exclusions The Warranty does not cover:
- Charcoal trays, fire grates, log lighters, front and side shelves
- Cosmetic issues like scratches, dents, corrosion, discoloration from heat, or surface rust
- Paint, which may require touch-up
- Damage from misuse, abuse, unauthorized modifications, or improper cleaning
- Electrical failures caused by wetting or hosing down electrical components
- Components not installed or supplied by Myron Mixon Smokers
Rust is explicitly not considered a defect and the warranty is non-transferable, applying only to the original purchaser who bought from an authorized sales associate.
