The following are the terms and conditions (“Terms and Conditions”) for the sale of products by Myron Mixon Smokers,LLC (the “Company”) to its customers (“Customer”). These Terms and Conditions govern all transactions by and with theCustomer.
ACCEPTANCE OF ORDERS
All orders are subject to acceptance by Myron Mixon Smokers. Orders accepted by the company described in the Termsand Conditions only can be cancelled by the Customer pursuant to the Cancellation Policy.
TERMS OF PAYMENT
All payments must be made in United States dollars, by credit card, bank check, money order or wire transfer. Creditcards accepted include Visa, Master Card, American Express, and Discover. Payments made via bank check or moneyorder must clear prior to manufacturing. Payment should be made in full upon order placement. No order will ship fromthe Company’s facility without payment in full.
Delivery estimates are figured from the date when the payment is received and order is approved by Myron MixonSmokers. The Company will meet the customer’s delivery request as nearly as possible but doesnot guarantee shipment or delivery on any particular date.
Orders cancelled prior to shipping may be subject to a cancellation fee as deemed appropriate by the company at the timeof cancellation.
Returns are only accepted for a defective product covered under our limited warranty and are subject to approval byMyron Mixon Smokers. The Customer must contact the company and receive authorization to return from Myron MixonSmokers prior to initiating a return. Authorized returns must be made within the limited warranty period. If the product isreturned without authorization from Myron Mixon Smokers, the return will not be accepted. If the item is not returned in acondition that is deemed acceptable by the company, it will not be accepted and could be subject to a return handling fee.
Unfortunately shipping damage does occur on occasion. Upon receipt of freight, the customer should inspect their unit toensure it has been received in good condition. This includes removing the wrappings and inspecting the exterior features.
If damage is suspected, the bill of lading provided to the customer by the truck driver should be signed with a notation thatthe freight is damaged. This will assist to ease the claim process should one be necessary. If damage is found, promptlycall 855-464-7853 to report the damage to Myron Mixon Smokers as well as send photos and a brief description email@example.com.